Refund and Exchange

 

Items shipped from HARCHEEZ.PK, including HARCHEEZ.PK Warehouse can be returned within 7 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

 

 

CONDITION OF RETURN

 

There are a few important things to keep in mind when returning a product you purchased online from HARCHEEZ.PK

The product must be unused, unworn, unwashed, and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

The product must include the original tags, user manual, warranty cards, freebies, and accessories.

The product must be returned in the original and undamaged manufacturer packaging/box. If the product was delivered in the second layer of packaging, it must be returned in the same condition with the return shipping label attached. Do not put tape or stickers on the manufacturer’s box.

Note:ย It is important to indicate the order number and return tracking number on your return package to avoid any inconvenience/delay in process of your return.

Products purchased through Harcheez.pk must be returned in accordance with their respective returns and refunds policy.

HERE WE DISCUSS OUR RETURN POLICIES CATEGORY WISE;

 

Customize Products

  • All Customize Items Purchased from Harcheez.pk is nonrefundable neither exchangeable.
  • The selling agent may be asked to pay some amount of the total in advance to insure authentic orders from customers and to reduce the fake orders ratio.
  • Customized products are only refundable either exchangeable if not the same design as ordered by the customers.
  • Some designs/pictures are provided by the customer for customization of the products.
  • Product delivered incomplete damage is refundable and exchangeable.

Books & Office Supplies

  • Books & Office Supplies are not returnable after purchase.
  • If your product arrived in defective/damaged or incorrect/incomplete condition, a refund will be issued.

Groceries

  • Groceries are not returnable after purchase.

Fashion

  • Items Purchased From Harcheez.pk are applicable to return and refund within 7 days after delivery.
  • If you want to return an order click โ€˜How To Refund My Orderโ€™ read all the instructions, fill the form and submit the refund process.
  • Items are not eligible for a refund if no longer needed.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Eligible for return If your item arrived in defective/damaged or incorrect/incomplete condition, a refund will be issued.
  • All product packaging (boxes, manuals, tags, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
  • The product must be unused, unworn, unwashed, and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
  • Once your return is received and inspected, we will send you an email or call on your number to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund
  • Additional non-returnable items: No returns undergarments.

Baby Care and Toys

  • Items Purchased From Harcheez.pk are applicable to return and refund within 7 days after delivery.
  • If you want to return an order click โ€˜How To Refund My Orderโ€™ read all the instructions, fill the form and submit the refund process.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Eligible for return If your item arrived in defective/damaged or incorrect/incomplete condition, a refund will be issued.
  • All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
  • Once your return is received and inspected, we will send you an email or call on your number to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • Breast pumps, Feeders, Feeder nipples, Teether must be returned unused in their original condition with the factory seal and packaging intact.

Electronic Devices

  • Items Purchased From Harcheez.pk are applicable to return and refund within 7 days after delivery.
  • If you want to return an order click โ€˜How To Refund My Orderโ€™ read all the instructions, fill the form and submit the refund process.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Eligible for return If your item arrived in defective/damaged or incorrect/incomplete condition, a refund will be issued.
  • All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
  • Please ensure that the item you’re returning is repackaged with all the cords, adapters, and documentation that were included when you received it.
  • Restrictions on returnable items (no returns on software, Video Game Hardware cannot be returned once opened.)
  • New desktop, laptops, or tablets purchased from HARCHEEZ that didn’t start when they arrived, arrived in damaged condition, or is still in an unopened box can be returned for a full refund within 7 days of purchase.
  • Camcorders, Digital Cameras, Installed Car Audio Products, and GPS Units, are subject to the same rules as computers, Laptops, and Tablets.
  • Once your return is received and inspected, we will send you an email or call on your number to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Electronic Accessories

  • Items Purchased From Harcheez.pk can be return and refund within 7 days after delivery.
  • If you want to return an order click โ€˜How To Refund My Orderโ€™ read all the instructions, fill the form and submit the refund process.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Eligible for return If your item arrived in defective/damaged or incorrect/incomplete condition, a refund will be issued.
  • All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
  • Once your return is received and inspected, we will send you an email or call on your number to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Beauty And Grooming

  • Items Purchased From Harcheez.pk can be return and refund within 7 days after delivery.
  • If you want to return an order click โ€˜How To Refund My Orderโ€™ read all the instructions, fill the form and submit the refund process.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Eligible for return If your item arrived in defective/expired/ damaged or incorrect/incomplete condition, a refund will be issued.
  • All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
  • PRODUCT must be in its original, unopened, and unused condition.
  • Once your return is received and inspected, we will send you an email or call on your number to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Jewelry, Watches, and Bags

  • Items Purchased From Harcheez.pk can be return and refund within 7 days after delivery.
  • If you want to return an order click โ€˜How To Refund My Orderโ€™ read all the instructions, fill the form and submit the refund process.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Eligible for return If your item arrived in defective/damaged or incorrect/incomplete condition, a refund will be issued.
  • All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
  • Once your return is received and inspected, we will send you an email or call on your number to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

LED TVs and Home Appliances

  • Items Purchased From Harcheez.pk can be return and refund within 7 days after delivery.
  • If you want to return an order click โ€˜How To Refund My Orderโ€™ read all the instructions, fill the form and submit the refund process.
  • New LEDs TV Home appliances purchased from Harcheez.pk that didn’t start when they arrived, arrived in damaged condition, or is still in an unopened box can be returned for a full refund within 30 days of purchase
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Eligible for return If your item arrived in defective/damaged or incorrect/incomplete condition, a refund will be issued.
  • All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
  • Once your return is received and inspected, we will send you an email or call on your number to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Home and Lifestyle

  • Items Purchased From Harcheez.pk can be return and refund within 7 days after delivery.
  • If you want to return an order click โ€˜How To Refund My Orderโ€™ read all the instructions, fill the form and submit the refund process.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Eligible for return If your item arrived in defective/damaged or incorrect/incomplete condition, a refund will be issued.
  • All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
  • Once your return is received and inspected, we will send you an email or call on your number to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Health and Sports

  • Items Purchased From Harcheez.pk can be return and refund within 7 days after delivery.
  • If you want to return an order click โ€˜How To Refund My Orderโ€™ read all the instructions, fill the form and submit the refund process.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Eligible for return If your item arrived in defective/damaged or incorrect/incomplete condition, a refund will be issued.
  • All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund

 

SHOPPING CART

close